Widerrufsrecht
Refund & Return Policy
We want our customers to have a positive shopping experience. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Eligibility
To be accepted for a return:
- The product must be unused and in its original condition.
- The item must be returned with any original accessories or packaging when applicable.
- Order information must be provided before processing a return.
Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
Please provide your order number and supporting images. We will review the issue and provide a suitable solution.
Refunds
After receiving and inspecting the returned item, we will notify you about the refund status.
Approved refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.
Return Shipping
Customers may be responsible for return shipping costs for personal reasons, such as changing their mind or ordering the wrong item.
If the problem is caused by our mistake, we will provide appropriate assistance.